Privacy Policy

This Privacy Policy describes how Detiblue Commerce Inc. (“detiblue.com”, “Site”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

By using our website and purchasing our products, you consent to the practices described in this policy.

1. Information We Collect

We may collect personal information from you when you use our website, place an order, or contact us for support or inquiries.

Information you provide:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information (processed securely by PayPal/Stripe; we do not store full card details)

  • Any other information you provide to us

Information automatically collected:

  • Pages you visit

  • Date and time of your visit

  • IP address

  • Browser and device information

  • Referring website

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Communicate with you about your orders and account

  • Respond to your inquiries and support requests

  • Improve and personalize your experience on our website

  • Prevent fraud and unauthorized access

  • Comply with legal obligations and enforce our policies

  • Send you marketing communications (you may opt out at any time)

3. How We Share Your Information

We do not sell or rent your personal information to third parties.

We may share your information with trusted third-party service providers who perform services on our behalf, including:

  • Shipping and delivery carriers

  • Payment processors (PayPal, Stripe)

  • Data analytics (e.g., Shopify analytics)

  • Marketing services

We may also share your information with law enforcement, government authorities, or other third parties as required by law or to protect our rights, property, or safety.

4. Your Privacy Rights (CCPA / California Law)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):



Right Description
Right to Know You can request what personal information we have collected, used, disclosed, or sold about you in the past 12 months.
Right to Delete You can request that we delete your personal information, subject to certain exceptions.
Right to Correct You can request that we correct inaccurate personal information.
Right to Opt Out You can request to opt out of the “sale” or “sharing” of your personal information for cross-context behavioral advertising. Detiblue does not sell your personal information.
Right to Non-Discrimination We will not discriminate against you for exercising any of your privacy rights.

To exercise your rights, contact us at: privacy@detibluecushion.com or support@detibluecushion.com

We will respond to your request within 45 days as required by law.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic.

You can disable cookies through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our website.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.

  • We use SSL encryption for all payment transactions

  • Access to your personal information is restricted to employees, agents, and service providers who need it to perform their duties

⚠️ No security measure is 100% effective. We cannot guarantee the absolute security of your personal information.

7. Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any material changes by posting the updated policy on our website with a new “Last Updated” date.

9. Contact Us

For privacy-related questions, requests, or complaints:

Email: privacy@detibluecushion.com (preferred for privacy requests)
Email (general): support@detibluecushion.com
Phone: +1(307) 381-8189

Company Address (legal correspondence only):
32 N Gould Street, Sheridan, WY 82801, United States

For returns: The return shipping address will be provided upon approval and may differ from our company address. Please do not send returns to the Wyoming address without authorization.